Contact information

Talk to Us

Email is the fastest way to reach us and it keeps a written record of your order, which helps if there is a problem with a parcel.

  • Email: diniusrolph9735@hotmail.com
  • Reply time: within 1-2 business days (Monday to Friday)

Before You Write

It helps to include:

  • Your order number (starts with #).
  • The exact item name and material/finish you ordered.
  • Photos if the issue is physical damage - one of the item, one of the packaging.

Where We Ship

We ship to the United States, Canada, the United Kingdom, most of Western Europe, Australia and New Zealand. If your country does not appear at checkout, email us and we will check whether we can ship there.