Privacy policy
Who We Are
Carry Anvil ("we", "us") operates this store. This policy explains what personal information we collect, why we collect it, and what we do with it.
Information We Collect
- Order information: name, billing and shipping address, email address, phone number, and payment confirmation. We need this to fulfil and support your order.
- Device information: browser type, IP address, time zone and how you interact with the site. This is collected automatically through cookies and similar technologies.
- Support messages: anything you send us by email, including photos you attach.
How We Use It
- To process payment, pack and ship your order, and send tracking.
- To answer your questions and handle damaged or incorrect items.
- To keep the store secure and to prevent fraudulent orders.
- With your consent, to send occasional marketing email. You can unsubscribe from any marketing email at any time.
Who We Share It With
We share only what is needed to run the store:
- Shopify hosts the store and processes payments.
- Payment processors handle card transactions. We never see or store your full card number.
- Shipping carriers receive the delivery address and, where required by customs, a phone number and the declared parcel contents.
We do not sell your personal information.
How Long We Keep It
Order records are kept for as long as required for tax and accounting purposes. Support messages are kept while your enquiry is open and for a reasonable period afterwards. Marketing consent records are kept until you withdraw consent.
Cookies
We use cookies to keep your cart working, remember your preferences, and measure how the store is used. You can block cookies in your browser, but parts of the store (including checkout) will not work without them.
Your Rights
Depending on where you live you may have the right to ask for a copy of the information we hold about you, to have it corrected, or to have it deleted. Email diniusrolph9735@hotmail.com and we will respond within 30 days.
Changes
We may update this policy. The current version is always the one published on this page.